Privacy Policy

Last updated: February 7, 2026

Introduction

FIS-Learn ("we", "our", "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our e-learning platform.

Data We Collect

We collect information you provide directly: name, email address, profile information, and payment details. We also automatically collect usage data such as course progress, video playback events, and device information to improve your learning experience.

How We Use Your Data

We use your data to provide and improve our services, personalize your learning experience, process payments, send course-related notifications, and communicate important updates. We never sell your personal data to third parties.

Cookies

We use essential cookies for authentication and platform functionality. With your consent, we may also use analytics cookies to understand usage patterns and third-party cookies for video playback. You can manage your cookie preferences at any time through the cookie settings banner.

Your Rights (GDPR)

You have the right to access, export, and delete your personal data. You can export all your data from Settings > Data Export, and request account deletion from Settings > Delete Account. Deletion requests include a 30-day grace period during which you can cancel. After 30 days, all personal data is permanently removed.

Contact Us

For privacy-related questions or to exercise your data rights, contact us at privacy@fislearn.com or through the contact page on our website.